Zen Koggala by Sugar

Cancel your booking

Enter your booking number and the email address you booked with. We'll email you a 6-digit code to check it's you.

It's on your confirmation email — 8 digits, e.g. 92899811.

Free cancellation 7 or more days before arrival. 3 to 6 days before arrival, 50% of the booking total is charged; less than 3 days, 100%. Full policy.

Booked through Booking.com, Airbnb, Agoda, Expedia or Trip.com? Please cancel there — their policy applies.

Questions? Email zen@sugarcoliving.com or WhatsApp +94 74 084 4646.